Fix Windows Error 0x80070005: Access Denied

Error 0x80070005 stops your downloads or updates dead in their tracks, telling you that access is denied on your own machine. This usually happens when Windows encounters corrupted install data, conflicting account permissions, or restricted write access for an installer.

Why this happens

The error code indicates that Windows lacks the necessary permissions or is encountering corrupted local files preventing it from modifying specific system folders or app directories.

Steps

1. 01
   Press the Windows key + R, type wsreset.exe, and hit Enter to clear the Microsoft Store cache. A black command window will appear and close on its own; once it does, the Store will relaunch automatically.
2. 02
   Go to Settings > Accounts > Your info. If your Microsoft email address is listed more than once, remove the duplicate entries, keep only one, and restart your computer.
3. 03
   Open Settings > System > Troubleshoot > Other troubleshooters. Locate Windows Update, click Run, and restart your PC once the process completes.
4. 04
   For persistent update errors, search for cmd in your Start menu, right-click it, and select Run as administrator. Type sfc /scannow and press Enter; let the tool repair system files for 10 to 15 minutes before trying your update again.
5. 05
   If a specific installer is failing, right-click the installation file or app shortcut and select Run as administrator to grant it the necessary system folder write permissions.

Still not working?

If these steps fail to resolve the issue, check your antivirus or third-party security software, as these tools often block legitimate installer actions. If the error persists specifically with Windows Update, you may need to reset the Windows Update components manually or check your user profile for permission corruption.

Frequently asked questions

Will resetting the Store cache delete my apps?

No, resetting the store cache only clears temporary data and corrupted download pointers; it does not remove your installed apps or account data.

Why does Windows keep showing Access Denied even as an admin?

Even with an administrator account, some Windows processes require an explicit 'Run as administrator' trigger to write to protected system directories like C:/Program Files.