How To Unlock Roblox Chat - Kids And Select Accounts

It is frustrating when you jump into a game and realize you cannot talk to anyone because your chat is completely blocked. Most players think passing the age verification face scan is the final step, but there is actually a secondary toggle hidden in your settings that controls communication access.

Why this happens

Roblox restricts chat features on 'Kids' and 'Select' accounts to maintain safety. Even after verifying your age, you must manually enable communication permissions either through the parental control dashboard or your privacy settings.

Steps

1. 01
   Open the Roblox app, tap the three-line icon to access the menu, and go to Settings then Account Info.
2. 02
   Locate the Personal section and tap Continue next to 'check your age to get more features' to start the face verification scan.
3. 03
   Follow the on-screen prompts to allow camera access, then slowly move your head in a circle so the app can verify your age group.
4. 04
   If you have a parent account linked, have your parent log in and navigate to Settings then Parental Controls to select your account.
5. 05
   In the Parental Controls menu, select Communication and toggle on 'Experience Chat' or 'Game Chat'.
6. 06
   If you do not have a parent account linked, go to Settings then Privacy and Content Restrictions to manually set Communication to 'Experience Chat' or 'Game Chat'.

Still not working?

If these settings are still grayed out, your account likely lacks a verified parent email, which is a hard requirement for Kids accounts. Ensure you have added a parent email in the Parental Controls section first, as the communication options will remain locked until a guardian confirms the account status.

Frequently asked questions

Why does Roblox still block my chat after I verified my age?

Age verification only sets your account category; it does not automatically turn on social features. You must manually enable the communication setting in your Privacy or Parental Control menu.

Can I enable chat on a Kids account without a parent?

No, if your account is specifically categorized as a 'Kids' account, Roblox requires a linked parent email to manage and authorize communication permissions for security reasons.